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Investors In People (IiP) Certification
rcm2 is a certified Investors in People company. We value our staff and train them to deliver excellence to our customers.

Investors In People Process and Outcome
The process rcm2 and its staff followed to obtain IIP certification included:

  • Business Plan
    A clear business plan communicated to all staff so that each one of us knows how they contribute to our overall objectives.

  • Our People and Qualifications
    We are committed to the self-development of our staff. We invest time and resources in in-house and external training. Most of our staff are registered on part-time MSc courses to achieve post-graduate qualifications.

  • Customer-Focused Processes
    We value feedback from our clients in order to improve our performance. We regularly send questionnaires to our customers and ask them to rate our products/services and suggest how we can improve them.

  • Certificate of Achievement
    Every quarter, all staff nominate one person who has contributed most to our business and she/he receives a 'Certificate of Achievement' from rcm2's Managing Director.

  • Contacts with Local Universities
    We have links with a number of UK Universities (London City, Surrey, Middlesex, York, Birmingham and Staffordshire).

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